Housing in a contemporary city is not just a physical structure, but also affects social capital, a sense of belonging, security, and citizen participation. In Khoy city, the deterioration and poor safety of some residential areas, in addition to increasing vulnerability to hazards, can weaken social bonds and the capacity for collective action; therefore, it is necessary to explain the role of resilient housing quality in the social growth/development of citizens and select appropriate policy scenarios.

The present study was applied and conducted with a descriptive-analytical approach. Data were collected using a citizen questionnaire (Likert scale) and expert judgment (paired comparisons), and the reliability of the instrument was confirmed at an acceptable level with Cronbach's alpha. AHP and ANP multi-criteria decision-making methods were used in SuperDecisions software to weight the criteria and rank the scenarios.

The results showed that social criteria (social growth/development of citizens and social resilience) have more weight and importance than physical-functional criteria and housing quality. Also, the ranking of scenarios in both AHP and ANP methods was consistent and stable, and the “balanced combination package” scenario (S5) won the first place; followed by “improving housing quality and access to services” (S2) and “physical renovation and security” (S1). The results emphasize that housing policy in Khoy should move away from single-dimensional approaches and move towards balanced and phased packages so that physical safety and resilience, housing quality and access to services, and participatory mechanisms are simultaneously strengthened and physical improvement is transformed into tangible social outcomes (trust, participation, and belonging).